Speidel won’t tell me what size O-ring I had. They offered to sell me one for a couple of Euros, from Germany. I said I was in the US, and they pointed me to Morebeer. Of course, I had already tried Morebeer, and they don’t list the part.
I guess they don’t understand what Americans expect in terms of support after the sale. “Our product costs three times what it should, but it’s worth it because we have a lower standard of customer support.” If they’re going to rely on US vendors, they should force them to stock and advertise every part. Especially O-rings and gaskets, which WILL go bad eventually.
A helpful guy measured a ring for me, and it looks like 60 mm x 54mm, with a 3mm thickness. Buna should work, because it goes up to 250. I placed an Ebay order.
I wouldn’t buy one of their products again. I have no incentive. It has been lots of fun, but I can make a better machine myself for a lot less than $3K, with parts I can replace very easily on the web, and after doing a BIAB, I don’t want a machine. If mine were stolen, and someone offered me a free one, I wouldn’t take it, because I don’t want to do all the extra work. If I decided I wanted a new gadget, I’d get a Clawhammer machine for about half the price. I believe I could fix every part of that system without ever bothering the people at Clawhammer. Even if it has problems, I can modify it.
The Braumeister is a really neat machine, but I think it sells mainly because of gadget appeal. Seems to me people rationalize buying it.
It’s interesting. I can buy a full-size washing machine for $400 and change, but a Braumeister costs over 7 times that, and it’s smaller and much less complicated. Speidel was originally a stainless container company, and they appear to be making containers today, so I don’t know if they can say they’re too small to keep costs down. Other companies that only make brewing equipment beat their prices.