I have an active AHA account (obviously) and downloaded Brew Guru app on my Android phone. I thought I could use the same AHA User ID and Password to log into Brew Guru, but it tells me my “User ID or password is invalid.” I thought maybe I needed to sign up, but when I tried the app responded saying my email address was already in use. That tells me it recognizes I exist in its database. Any suggestions?
IIRC, there are different databases for the forum and general AHA stuff. Do you have an account for the main website? OTOH, I could be totally wrong.
My log in is the same for both. but that may just reflect my short memory and laziness.
After I renewed my AHA membership, I had to reinstall to get it to work.
+1 I had to reinstall as well.
I just tried reinstalling…same result. The app still tells me “The user ID or password is invalid.” Oh well, thanks for the suggestion.
I am having the same issue, unable to log into Brew Guru. I rest my PW today to get into main site.
If you’re having trouble logging into the app, it’s possible you have different login credentials for the forum and HomebrewersAssociation.org/Brew Guru. For example. this could happen if you joined the forum prior to becoming a member.
If you would, please contact our Member Services team and they’ll get to the bottom of it. If there are indeed two accounts, they can merge them so you have one login for all AHA properties.
Email: info@brewersassociation.org
Phone: 1.303.447.0816 ext. 2
Toll Free: 1.888.822.6273 ext. 2
Cheers,
Duncan